Job Line

Richmond Country Club
Job Title: Director, Racquets
Job Type: Full-time | Permanent, Salaried position | On-site | Application Deadline: March 1

About this Opportunity
The Richmond Country Club (RCC) is recruiting a full-time Director, Racquets to join our dynamic team. The Director, Racquets reports to the General Manager & COO and is responsible for our members and guests racquet experience at RCC. This leader is a key member of the Senior Leadership Team and contributes to executing the club’s vision based on RCC’s strategic framework and is responsible for its implementation. This leader is also in charge of managing the tennis professional’s team and programming. This leader will be directly responsible for all financial aspects of the Club’s Racquets operations and will work collaboratively with the Senior Leadership Team, to ensure top-class services are delivered to our members and their families.

The RCC Leadership
We are keen on finding an authentic leader who possesses integrity and a great sense of work ethics to ensure that Richmond Country Club’s professional standards are met with kindness. Our department leaders nurture connections by empowering people, actively participating in growing craftsmanship, and continuing to develop high-performing teams by leading with inspiration. If you are someone who has a genuine desire to participate in playing a key role in achieving our RCC mission, we look forward to receiving your application to be a part of the RCC family!

Duties and Responsibilities of the Director, Racquets:
In summary, the main function of the Director, Racquets is to hire, train, schedule, evaluate, and supervise the team of tennis professional, as well as to manage, direct, and instruct tennis programs, tournaments, leagues, and events.

Key Responsibilities:

• Directing and overseeing the Racquets operations.
• Providing an exceptional level of instruction, coordination, and administrative support services for the racquet program, in keeping with the aims, goals, and objectives established by the RCC management.
• Providing a full range of participation-oriented group and individual coaching to members enrolled in the racquet program.
• Planning and hosting of any tournaments or special events as required.
• Promoting the tennis programs, through the Club’s website, publications, and newsletters, while also informing other departments within the Club of all significant events.
• Attending events and meetings assigned by the General Manager & COO to promote RCC.
• Carrying out services in a responsible and satisfactory manner and will act at all times in the best interests of the Club and its members and their families.
  
  Position Duties and Responsibilities:

Membership:

• To be ultimately responsible for members and guests, racquets experiences, and be accountable for meeting operational standards.
• Expected to be engaging with the membership, both to elicit feedback and to foster relationships.
• Resolving issues brought to their attention by members, guests, and staff.
• Creating strategies to implement member engagement to support membership growth and retention.
• Providing a high level of instruction, coordination, program/event planning and administrative support services for the racquets program to support the Club’s strategic goals and objectives.
• Providing advice towards the future direction of the department in conjunction with the GM & COO and Racquets Committe
• A maximum of 15 coaching hours per week.
• Identifying marketing opportunities to promote the Club.
• Creating and enforcing policies, Club rules, and regulations as appropriate and timely.
• Willing to work a flexible schedule to accomplish all major responsibilities and willing to accept assignments on an as-needed basis.

Administration:

• Dealing with game time and ensuring bookings are carried out properly.
• Produce all the billings for all leagues and events.
• Responsible for the department’s monthly reporting, ensuring oversight of operational expenses.
• Providing reports as required such as statistical analysis reports including but not limited to courts, events, results, instructions, bookings, etc.
• Assisting in the development of capital and operational budgets for the racquets department and staying aligned with the 5-year strategic plan.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Attending weekly leadership meetings to provide updates on the racquets department.
• Attending Racquets Committee meetings.
• Ensuring the Racquets department is adhering to up-to-date safety standards.
• Work collaboratively and effectively with the Tennis Committee as it relates to programs, leagues, and overall member experience.

Team:

• Responsible for hiring, training, supervising, and retaining the Club’s tennis professionals.
• Scheduling regular meetings with coaches to be involved in their growth and development with the Club.
• Conducting coaches’ performance and evaluation meetings.
• Scheduling coaches fairly and appropriately.
• Formulate the program curriculum with the team.
• Tournaments and Events:
• Plan and host tournaments and special events.
• Ensure that all tennis programs, services, and events are submitted for inclusion in the Club’s publications at the assigned time.
• Publishing event and tournament results on the appropriate publication channels appropriately.
• Liaison with Tennis B.C. and Tennis Canada attending TBC AGM and other workshops and meetings.

Facilities:

• Ensuring the racquet facilities are always top-notch by reporting any repairs or maintenance work that is needed or suggesting new initiatives to enhance the operations.
• Knowledge and Experience:
• Minimum NCCP Level 2, Club Pro 2, Coach 2 minimum is required, or above is preferred.
• 5 years’ experience in managing/instructing/directing/coaching and financial accountability is required.
• Competitive playing experience is preferred.
• Previous and proven experience working with a range of levels in tennis is required.
• Strong organizational, and leadership skills and proven business acumen is required.
• Proven ability to adhere to budgets and meet goals.
• Must be an excellent communicator (verbal and written), with strong interpersonal skills is required.
• Competent technology skills are required such as using Microsoft Office efficiently.
• Strong customer service orientation and professionalism.
• Professional, businesslike conduct and presentation.
• A positive background check.

Role Expectations:

• Upholding a high standard of integrity and work ethics.
• Timeliness and working towards measurable and timebound results.
• Being an authentic leader who leads with inspiration.
• More information on the role:
• Compensation: 125k to 175k + bonus potential per annum + commissions.
• On-site and regular work location at RCC, 9100 Steveston Highway, Richmond, BC.
• 40-hour work week.
• Start Date: April 15.
  
  Some of our great benefits:
• Competitive annual compensation, commensurate with experience and qualifications.
• Comprehensive Health Benefits Plan, including Life Insurance, AD&D, Extended Health and Dental.
• Business-line mobile plan.
• On-site free parking.
• Staff Meal Plan.
• Yearly bonus.
• Group Registered Retirement Savings Plan contribution, RCC match.
• Staff golfing and tennis privileges.
• Merchandise discount in the Golf Pro shop.
• Employee Sports events such as golf, tennis, and athletic tournaments.
  
  Recognition:

RCC prides itself on recognizing our employees in creative ways. Working for Richmond Country Club: Since 1958, the RCC’s core principle has been that no member would be denied admission because of their race, color or creed; holding the spirit of inclusion as our core value. The goal for all staff is to always follow our Golden Rule, which is ‘Do unto others as you’d have done to you’ and apply this principle into our day-to-day personal mission- ‘to provide our members with a family-friendly experience that exceeds expectations while building life-long relationships’. In all that we do, we are expected to strive to be the best.

We are Equal Employment Opportunity (EEO) enthusiasts:
Richmond Country Club is a strong believer in and practices Equal Employment Opportunity, as inclusivity is at the core of how we treat people. To access the ‘EEOC is The Law’ Information poster please visit this website: https://laws-lois.justice.gc.ca/PDF/E-5.401.pdf

APPLY HERE:
If this is the role for you, please submit your application to the following email address:
careers@richmondcountryclub.ca

Documents you may need:

Required: Resume, Certifications where applicable
Optional: Cover Letter
All applications will be reviewed and only those applicants meeting the profile expectations will be contacted. We thank you for taking the time to consider the Richmond Country Club for your career aspirations.
Join us in our journey!

Posted: February 6, 2025

FULL JOB DESCRIPTION HERE

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Requirements:
– TPA Instructor certificate
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– Availability on weekday evenings and/or weekends
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Job Posting
Tennis Professional
Jericho Tennis Club
Vancouver BC

For over a century, Jericho Tennis Club has cultivated a distinguished reputation as one of Vancouver’s most prestigious yet inclusive private clubs. Offering premier tennis and squash facilities, athletic pursuits, and a vibrant social atmosphere, membership entails becoming part of a unique coastal community nestled along the breathtaking shores of Jericho Beach. We are currently seeking seasoned Tennis Instructors with experience coaching both junior and adult players.

Position: Tennis Professional
Company: Jericho Tennis Club
Location: Vancouver, BC, 3837 Point Grey Road
Job Type: Full-time, Permanent

Job Description:

Are you passionate about tennis, both as a sport and a lifestyle? At Jericho Tennis Club, our Junior and Adult members are eager to enhance their tennis skills under your guidance. There’s a consistent year-round demand for lessons.

The Tennis Professional must have a comprehensive and diverse skill set with experience teaching in junior and adult programs. The Tennis Professional will work closely with the leadership team to deliver successful programs & lessons and events on and off the court to grow Tennis within the Jericho Tennis Community.

Reporting to the Director of Tennis, the Tennis Professional will be responsible for teaching adult clinics, junior programs and private lessons. The Tennis Professional will be expected to have excellent organizational and interpersonal skills. This position initially will require flexible work hours, including evenings and weekends according to the club program needs.

ROLES & RESPONSIBILITIES INCLUDE:

• Teaching private lessons, camps, junior and adult group programs as required
• Assist or lead the delivery of adult and junior programs
• Perform all administrative duties required for areas of responsibility
• Participate in junior and adult social events as required
• Attend team meetings and assist with program development
• Monitor and assist with the safety of our players / participants
• Provide and maintain superior customer service to members in the overall delivery of the tennis program
• Build and maintain positive working relationships with staff & members as well as external organizations and partners (i.e., Tennis Canada, Tennis BC);
• Assist in the evaluation of junior and adult tennis programming on an annual basis. Make recommendations to the Tennis Director to improve service or programming.

Required Qualifications:

• Minimum Tennis Canada certified Instructor or International Equivalent.
• Minimum 2 -5 years of experience in the Tennis Industry
• Excellent interpersonal and communication skills.
• Detail oriented with good organizational skills
• Criminal Record Check required
• Willing to obtain, or currently has First Aid Certification
• Ability to work both independently and in a team environment
• Ability to learn quickly and have excellent problem-solving skills
• Excellent written and oral communication skills
• Enthusiastic, responsible & self-motivated
  Benefits:
  Dental care
  Discounted or complimentary meals
  Proshop discounts and restringing at no cost
  Extended health coverage
  Flexible scheduling
  RRSP matching
  Vision care
  Any interested applicants must send a resume and a cover letter to Fiachra Lennon flennon@jerichotennisclub.com . Any inquiries can be directed to the same email.

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FULL JOB DESCRIPTION HERE